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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Luis Alfaro

Luis Alfaro

November 11, 2024

5  out of  5
rating by Luis Alfaro
"Suzanne Withworth's insurance agency is top notch! I would give them 10 stars if Google would allow it. My wife and I came in as a walk-in one day last week and they immediately took us in. Zack Thompson brought us into his office and asked what brought in? We told him our situation, we told him that we were just tired of paying high vehicle and homeowners insurance premiums, that just kept going up with our current insurance provider. We were looking for an estimate and wanted to see if his agency could help us out in any way, to lower our auto and homeowners insurance premiums. Zack cam through, not only was able to lower our payments, but also increased the coverage in one vehicle that was under insured and increased the coverage on our home as well. Thank you Zack and Suzanne for helping us save about 35% of what we were paying to the other insurance agency. You guys rock!"
We responded:
"What an excellent review! These are our favorite: saving money and providing more coverage- best of both worlds!!"
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Mr_ Deerhunter

November 9, 2024

5  out of  5
rating by Mr_ Deerhunter
"Matthew answered all my question i had about the different coverages they provided Im no longer with Progressive State farm has been coverages thank you matthew i appreciate it"
We responded:
"Woohooo! Matthew loves to help! Glad you are here 😁"
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Wanda Millsap

November 8, 2024

5  out of  5
rating by Wanda Millsap
"Matthew was very professional and extremely pleasant to work with. He was knowledgeable and timely helping me to switch my vars and homeowners policies over from a competitor. Great experience and saved a little money too! Thank you Matthew 😊"
We responded:
"Wanda this is awesome to hear! We are blessed to have Matthew on our Team. Glad he was able to help today! Hope to Meet you soon!"
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pam mccraney

November 7, 2024

5  out of  5
rating by pam mccraney
"Great customer service have not regretted changing companies at all"
We responded:
"❤️ thank you Pam!!!"
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Allen Jones

October 22, 2024

5  out of  5
rating by Allen Jones
"Very quick service and knowledgeable, helped solve my issue in minutes."
We responded:
"You were the patient one!! Thank you! We appreciate you. "
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Lisa Anderson

October 17, 2024

5  out of  5
rating by Lisa Anderson
"Amazing!!!! Matt is absolutely the best!!! They are a wonderful team!! I left them a few years ago for another company. Like “Matt” said Welcome Home!"
We responded:
"Lisa-Matthew is right - this is a Welcome Home party! Looking forward to working with you again ❤️"
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Chelsea Bishop

October 16, 2024

5  out of  5
rating by Chelsea Bishop
"The whole office seems very friendly. I’ve been working with Matthew with my plan and he has been very friendly and anytime I have questions he answers them. Has a great personality and can tell over the phone that he loves what he does. Would 100% recommend"
We responded:
"Welcome to our Family Chelsea! Matthew will appreciate this kind review and works so hard for our customers - we are blessed to have him! "
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kayla kenny

October 15, 2024

5  out of  5
rating by kayla kenny
"They are a great company to get insurance with. They look out for you & mention any and all discounts . All staff members & associates are very polite and very helpful . Shout out to Alicia Holcombe for reaching out to me and getting me and my family insured & taken care of. Y’all are the best !"
We responded:
"Yes ma’am - We are so blessed to have Alicia on our Team! And for you to be our customer ❤️"
Profile photo of Ghazi Suleiman

Ghazi Suleiman

October 12, 2024

5  out of  5
rating by Ghazi Suleiman
"Suzanne was very helpful , I highly recommend to work with her, she is very nice lady and she's full of energy she will do the most to help you!!"
We responded:
"Ghazi - we look forward to working with you and your family! We strive to be problem solvers and share a smile. See you soon! "
Profile photo of Jacqueline Wilson

Jacqueline Wilson

October 11, 2024

5  out of  5
rating by Jacqueline Wilson
"I’ve driven past this office in Downtown Dallas, Georgia many times reading either the jokes or verses on their sign. Either I’m laughing or running home to open my Bible. Recently our car insurance skyrocketed. After getting ridiculous quotes with EVERY other company I decided on a whim to stop on in to this office. Zach did everything he could to get me a better quote and he did!… WITHOUT judgement! ☺️ I was in there for 30 minutes and walked out of there so much less burdened and I mean that. I couldn’t wait to tell my husband he that he could relax a bit. Thank you so much guys! You all (across the board) we’re so kind and friendly to me!"
We responded:
"Jacqueline- we can already tell you are a kind person and we appreciate you sharing how much you love our sign. We pray to be led by the Spirit with how we use our road sign - so yes, open that Bible! Zach loves when he can help to save money, provide better coverage or even do a little of both. Helping you made his day! Come back and see us soon! ❤️"
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Craig Scudder

October 2, 2024

5  out of  5
rating by Craig Scudder
"I have had State farm for over 20 years But the service I get from her associates is impeccable Every call they know me by name They smile w their voice ON PURPOSE!. So, Ms, Suzanne keep doing what you are doing ! (And yes, I Realize my information pops up when I call. But it's great, exceptional service) 😁😁"
We responded:
"🤗😂 Craig - you are funny! That’s one of the reasons I like you. We appreciate you and your family! "
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Gregory Guthrie

September 23, 2024

5  out of  5
rating by Gregory Guthrie
"Suzanne and her Team are the best and here's why. I hit a deer which is a Comprehensive accident. The claim adjuster totaled my truck. I bought another truck and the payoff check went to the largest postal center in Atlanta. I use Atlanta Postal Credit Union which preferred a different address than the one on the title. I needed my old truck paid off before the new truck payment was due. I pay payments weekly. Suzanne and a Manager with APCU got on a three way call. APCU couldn't get the adjuster to pay it off and cancel the check but in this case Suzanne did. My truck was paid off that day. Person assistance and friendship is what you are signing up for when you buy State Farm, I know at this office. Thank you so much. You will never know how much this helped my f Family."
We responded:
"Greg - The more I know, the more I can help! We strive to be problem solvers at my office and don’t give up on a challenge very easily. Our customers are our family and working to receive a 5 Star review like this one makes it all worth it. Love y’all! ❤️"
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Laureen Flynn

September 10, 2024

5  out of  5
rating by Laureen Flynn
"Absolutely wonderful service personal and competent from agent Suzanne Beck Whitworth.So grateful and an absolute pleasure to have such a knowledgeable and helpful agent at the end of my phone. Thank you and I look forward to speaking with you again."
We responded:
"🥰 Ms Laureen- you make us feel so proud!!! Talk to you soon! Thank you for the review."
Profile photo of Heidi Smith

Heidi Smith

September 9, 2024

5  out of  5
rating by Heidi Smith
"We have had great customer service with our State Farm agent, Suzanne Whitworth State Farm. Today Matthew helped us set up some additional insurance needs. Everything was done quickly, efficiently and Matthew was so friendly. Five out of five stars all the way!"
We responded:
"This is Awesome to hear Heidi! Matthew is known for his high level of customer service. We appreciate the 5⭐️review!"
Profile photo of Tasha Matthews

Tasha Matthews

September 6, 2024

5  out of  5
rating by Tasha Matthews
"Suzanne Witworth- State Farm Insurance has been one of the best insurance companies I have ever worked with. These are some of the most pleasant people. Very knowledgeable of products and services that they offer. Making sure that it fits your budget and needs. All the staff is very kind and welcoming as if you were family. I love working with Matthew Cole he is just a pleasure to work with and helping with all of my insurance needs. I would definitely recommend this company to anyone family and friends."
We responded:
"Tasha Tasha Tasha!! What a kind review and thank you for sending all the love for Matthew! We are so happy you are part of our family. "
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Taylor Jones

September 6, 2024

5  out of  5
rating by Taylor Jones
"Alicia was great to work with and answered all my questions. Getting my policy swapped over was way easy & I saved a lot of money per month! Thanks Alicia!"
We responded:
"Taylor - so glad we could help! Saving money is a huge win! We are looking forward to working you. We are blessed to have Alicia as part of our Team ❤️ "
Profile photo of Brandon Williams

Brandon Williams

September 6, 2024

5  out of  5
rating by Brandon Williams
"Zach is very helpful. Probably the whole reason I came in and switched to State Farm today."
We responded:
"Hello there Brandon! Zach was glad to be able to help today. And we all look forward to getting to know you. Come back soon! "
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Gary Murphy

September 5, 2024

5  out of  5
rating by Gary Murphy
"Always great service"
We responded:
"Hello Gary! So good to hear from you!!! Thank you for the 5 ⭐️ review!"
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Nate Ennis

September 5, 2024

5  out of  5
rating by Nate Ennis
"Suzanne is amongst the most caring, kind and compassionate people that I’ve ever met. She’s the right person to take care of all your insurance needs; home, life, auto, and all the rest!"
We responded:
"Nate - we so appreciate the kind review. It is our pleasure to serve in the capacity of a State Farm Agency!"
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Daniel burd

August 29, 2024

5  out of  5
rating by Daniel burd
"Very helpful"
We responded:
"Awesome! And thank you for your service!"
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Adoree Bayer

August 28, 2024

5  out of  5
rating by Adoree Bayer
"Staff is very friendly and helpful. I have been working with Matthew on adding renters insurance. Matthew has made this process very easy. Thanks for your help!!"
We responded:
"Awesome! We are so proud that Matthew is a part of our Team. And congrats on the new place 😉. "
Profile photo of Mark Merritt

Mark Merritt

August 27, 2024

5  out of  5
rating by Mark Merritt
"Always helpful and willing to make sure any questions/ concerns and addressed never a bad experience when I call to speak to them I have never met any of the guys that I have spoken to but they are always kind"
We responded:
"Well, looks like we need to meet!! Stop in some time and put a name and face with all the voices on our Team. Thank you for the review! "
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Roger Cooper

August 26, 2024

5  out of  5
rating by Roger Cooper
"We have been with State Farm for many years and they have never failed us. Thank you!"
We responded:
"Roger! What a kind review! We appreciate you ❤️"
Profile photo of Timothy Thomas

Timothy Thomas

August 23, 2024

5  out of  5
rating by Timothy Thomas
"It was a great experience. Zach Thompson helped get me all covered with insurance. It was a super easy process, and he explained everything extremely well. The whole process was 10/10 because of him."
We responded:
"Awesome to hear Zach was so helpful! He’s a great member of our Team! Thank you for the review!"
Profile photo of Tim Lindon

Tim Lindon

August 21, 2024

5  out of  5
rating by Tim Lindon
"I love working with Suzanne Whitworth and her team. I am not a big fan of insurance in the first place.....allowing Suzanne and her team handle it for me....makes it so easy! I never have to worry about anything!"
We responded:
"Tim - you are a pleasure to work with! Thank you for the 5 ⭐️ review! "