Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janice

Janice

December 6, 2025

5  out of  5
rating by Janice
"Alicia was fantastic, helped me with all of my questions, we ended up signing a policy and I am so glad to be back with Statefarm again!"
We responded:
"Welcome Home Janice! 🩷 thanks for the review! "
Profile photo of Emily West

Emily West

December 3, 2025

5  out of  5
rating by Emily West
"Thank you Meredith for being friendly and helpful getting me setup with my car insurance! The process was quick and easy."
We responded:
"Emily - welcome to the fam! So glad Meredith was able to assist 😃"
Profile photo of Angela Tanner

Angela Tanner

December 2, 2025

5  out of  5
rating by Angela Tanner
"It is a pleasure to work with Suzanne and her team. They are extremely professional and are always willing to help me navigate through any insurance situation."
We responded:
"How kind of you to say! Hope to see you soon 😁"
Profile photo of Mears Stephanie

Mears Stephanie

November 21, 2025

5  out of  5
rating by Mears Stephanie
"Thank you so much Suzanne Whitworth for helping make a horrible situation very pleasant. Your staff was very helpful, professional, and went way beyond what they had to do for my family. ❤️"
We responded:
"An auto accident is never convenient nor fun, but I’m glad we were able to make the process a little easier to bear. So nice to meet you! "
Profile photo of John Bing

John Bing

November 19, 2025

5  out of  5
rating by John Bing
"Suzanne Whitworth's State Farm Team is one of the best in our community. Their level of professionalism is overwhelming as they interact with their customers. Great customer service. I would recommend Suzanne Whitworth's State Farm to anyone for their insurance needs."
We responded:
"Mr Bing - you are awesome! This is the best compliment coming from Mr. Hospitality! "
Profile photo of fred willardson

fred willardson

November 17, 2025

5  out of  5
rating by fred willardson
"Great office, great people. Meredith was extremely helpful and friendly."
We responded:
"Yes sir! We think Meredith is pretty awesome too! Thank you for the ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ review! "
Profile photo of Patrick Thompson

Patrick Thompson

November 17, 2025

5  out of  5
rating by Patrick Thompson
"Great people, fantastic customer service. Suzanne's team is always available for me when I've needed them, and they helped me with a confusing claim situation. Thank you!"
We responded:
"Pat- we are so glad you have experienced our personalized customer service! See you soon! "
Profile photo of Kennedy Hamilton

Kennedy Hamilton

November 17, 2025

1  out of  5
rating by Kennedy Hamilton
"My insurance rate is already high since I’m only 20, but this company made things worse. They added several discounts to my policy only to remove them later and charge my card over $700. On top of that, someone signed me up for a life insurance policy I NEVER approved, which added another $21 a month. Multiple representatives told me they had no idea how that happened. They also changed the type of policy I had without my consent, adding another $200. I’ve never had these issues with any other insurance company. Now I have to wait for a refund after they withdrew money I needed for other bills. I will say the representative I spoke with was very kind, and I appreciate their compassion. However, when I put my payments on autopay, it’s because I trust the company to charge me correctly—not to overcharge me and leave me short on my other expenses not to mention I had to reach out for things to get resolved. Based on my experience, I do NOT recommend this insurance company."
We responded:
"Thank you for acknowledging the kindness of our representative. We take your concerns about the unauthorized life insurance policy, removal of discounts, and changes to your auto policy very seriously. In our highly regulated industry, these would be concerns of ours too. We apologize for the frustration you’ve encountered with your policy and billing. We were able to change the email on file this morning when you provided the updated email address. Since you had the opportunity to speak with three representatives yesterday, we hoped we had addressed all your questions. During these conversations, we reviewed that the life insurance policy was signed electronically with the beneficiary names you provided, explained how to restart the eligible discounts on your auto policy now that we have your recently changed email address, and discussed the corporate form needed to revise your auto coverage to include uninsured motorist. Please know that we remain committed to supporting you and are here to assist with any further questions or concerns."
Profile photo of Tracy Glowacki

Tracy Glowacki

November 14, 2025

5  out of  5
rating by Tracy Glowacki
"Suzanne is truly one of the brightest lights in our community. Her team’s dedication to supporting local schools, families, and organizations is nothing short of inspiring. Whether it’s stepping in to help with events, or offering support behind the scenes, Suzanne and her StateFarm team consistently goes above and beyond! What sets them apart is their genuine heart for people. They listen, they care, and they follow through. Our community is stronger, kinder, and more connected because of their work. Thank you for all you do!"
We responded:
"Wow!! What a beautiful compliment- thank you so much Tracy! We are blessed to be a blessing. "
Profile photo of Ann Walters

Ann Walters

November 14, 2025

5  out of  5
rating by Ann Walters
"I can’t say enough good things about Suzanne Whitworth and the staff at my State Farm office. I’ve been a customer of this office for 40 years and have always been treated with respect and kindness."
We responded:
"Ann- we 🩷 you! Hope to see you during the Holidays!"
Profile photo of Nichole Deal

Nichole Deal

November 13, 2025

5  out of  5
rating by Nichole Deal
"We absolutely love Suzanne and her team at State Farm. We have our home and vehicles insured through her and wouldn’t change a thing. My husband and I both serve in the military and she has always been incredibly supportive of veterans and our service. That goes a long way in a world where everything is automated and no longer personal. Suzanne always adds the personal touch and will always have our business. Highly recommend Suzanne and her team for all your insurance needs!"
We responded:
"Nichole - we so appreciate you and Mr Deal’s service to our USA 🇺🇸 thank you for the kind compliment and 5 ⭐️ review! "
Profile photo of Carol Parker

Carol Parker

November 12, 2025

5  out of  5
rating by Carol Parker
"Always there when they are needed and they take to time to make sure you understand everything!"
We responded:
"Ms Carol - thank you for the kind compliment! We are here to help. 🩷"
Profile photo of Kevin Hyatt

Kevin Hyatt

November 6, 2025

5  out of  5
rating by Kevin Hyatt
"Marcus and Suzanne were awesome it getinh me my insurance needs met,I highly recommend them"
We responded:
"Woohooo! We are glad you are part of our work family! "
Profile photo of Renee Seaman

Renee Seaman

November 5, 2025

5  out of  5
rating by Renee Seaman
"A huge "Thank You" to Matthew Cole for great professionalism, knowledge and warmth. We really appreciated your great customer service!!"
We responded:
"Renee- what a kind compliment of Matthew! We are so glad you experienced some of his best qualities - because he is a great guy! Can’t wait to meet you - welcome! "
Profile photo of jesse watkins

jesse watkins

October 8, 2025

5  out of  5
rating by jesse watkins
"Matt handled all my questions and issues with the utmost care and concern!!! Will be doing business with them for a while."
We responded:
"Jesse - Thank you for the ⭐️⭐️⭐️⭐️⭐️ review and kind comments about Matthew! "
Profile photo of Jorge de la Torre

Jorge de la Torre

October 8, 2025

5  out of  5
rating by Jorge de la Torre
"A true insurance agent knows exactly what they need to know about you—nothing more, nothing less. Ever helpful, always one step ahead, and ready when you need them. Friendly, efficient, and focused. They might not be the cheapest in town, but with them, you're getting true quality."
We responded:
"Jorge - we love these 3 adjectives you used to describe our office: friendly, efficient, and focused. 🩷 Thank you for seeing our efforts! "
Profile photo of Tracie Mack

Tracie Mack

October 8, 2025

5  out of  5
rating by Tracie Mack
"Just all around good people, knowledgeable, efficient, and truly nice!9"
We responded:
"Awww Ms Tracie - we love you! 🥰"
Profile photo of Bud Miller

Bud Miller

October 8, 2025

5  out of  5
rating by Bud Miller
"Great people to work with everyone went out of their way to help me A big special thanks to Matt he worked hard to get me the greatest deal on my insurance and still saved me iver $190 a month."
We responded:
"Matthew truly enjoys helping to make a budget friendly plan! Thanks for the review! "
Profile photo of Michael Lawrence

Michael Lawrence

October 8, 2025

5  out of  5
rating by Michael Lawrence
"Sabrina is AWESOME My transition to Medicare and the insurance involved was made so easy. Sabrina took the time to explain all the pluses and minuses so I could have confidence in my choices"
We responded:
"We totally Agree! Sabrina is awesome 😎 So glad you got all your questions answered. "
Profile photo of saddam abuasba

saddam abuasba

October 7, 2025

5  out of  5
rating by saddam abuasba
"Everyone was very helpful and friendly"
We responded:
"Thank you so much! We love your yummy pizza! 🍕 "
Profile photo of drew griffin

drew griffin

September 30, 2025

5  out of  5
rating by drew griffin
"Great experience"
We responded:
"Woohoo! Thanks so much Drew! "
Profile photo of Dick Richardson

Dick Richardson

September 29, 2025

5  out of  5
rating by Dick Richardson
"Great experience, great people. Highly recommended!"
We responded:
"Thank you! ⭐️⭐️⭐️⭐️⭐️ means the world to us!"
Profile photo of Michael Bolden

Michael Bolden

September 29, 2025

5  out of  5
rating by Michael Bolden
"Excellent Customer service and Professional services, my family and I could not be more happier with Suzanne and her staff 😀"
We responded:
"Mr and Mrs Bolden are a blessing to us! Thank you for the review!"
Profile photo of Griffen Little

Griffen Little

September 18, 2025

5  out of  5
rating by Griffen Little
"Suzanne and her team provided me and my family with excellent service for several years. This branch always went above and beyond with taking care and addressing my family needs. I have been with State Farm for several years and I definitely must say that this was one of the top branches and agents that me and my family had the pleasure of meeting."
We responded:
"Awww Mr Little! Thank you for the kind review! 🩷"
Profile photo of Joseph Douglas

Joseph Douglas

September 11, 2025

5  out of  5
rating by Joseph Douglas
"Matthew was very good at explaining all things to us."
We responded:
"Yes, we are so blessed to have Matthew as part of our team and now you are part of our Family! See you soon! "