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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Teran Smith

Teran Smith

August 19, 2026

5  out of  5
rating by Teran Smith
"I love my State Farm. I love talking with Matthew, he gets me. He understands what I need. He’s like family to me. He helps me and very detailed orient. He make sure I get it before we’re off the phone. Love you, Matthew."
We responded:
"Yes Markus is dependable! We love you too Teran! Thanks for the review 😁"
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Jan Hasty

August 18, 2026

5  out of  5
rating by Jan Hasty
"very nice people to do business with and have always been very helpful"
We responded:
"Awww Miss Jan! Thank you for the sweet review! "
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Tim Wilson

August 15, 2026

5  out of  5
rating by Tim Wilson
"Great friendly staff, always available and always heloful"
We responded:
"Hiya Tim!!! Thank you for the review! "
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Naomi McFadden

August 11, 2026

5  out of  5
rating by Naomi McFadden
"Amazing experience, honest agents, Highly Recommended!"
We responded:
"It was so nice to work with you and your hubby! I look forward to meeting your dad soon. Thanks for the kind review! "
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Lynnell Nelson

August 10, 2026

5  out of  5
rating by Lynnell Nelson
"I’ve been with them for years, and they’ve always gone above and beyond. They recently wished me a happy birthday, which was such a thoughtful touch. They’re more than just an insurance company. They genuinely care about their customers and always check in to make sure my needs are being met. I’ve never had any issues with them and would absolutely recommend them to anyone looking for insurance!"
We responded:
"Miss Lynnell - we wanted you to know you are special, especially on your birthday!! Thank you for the oh so sweet review. 🥰"
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The Gordon Girls

August 7, 2026

5  out of  5
rating by The Gordon Girls
"Our local State Farm is amazing! 1M/5 experience. Zach and Sabrina have been extremely helpful renewing insurance for me and my fiancé. We had two of our paid off vehicles totaled unexpectedly which was devastating. We were in amazing hands during such a stressful time. Both agents received MANY phone calls from us (they know us by name now lol) to handle claims, gave advice, and handled getting our vehicles valued. They also helped renew our insurance, making deals with us to make sure it was affordable while also providing us excessive coverage on day-to-day things we hardly thought to insure. We hope to have a long standing relationship with State Farm, and these two agents were so so helpful, especially when we were a little ignorant to anything insurance related. They’ve made us more informed than ever and were super patient with us during this process. Thank you a million times over!"
We responded:
"Zach and Sabrina are so happy to hear how helpful their service was to your family! 1M⭐️ is by far the most we have ever received 😉"
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Trinity 333

August 5, 2026

5  out of  5
rating by Trinity 333
"Amazing service and professional support. They treat you with respect. Also they will work with you. 10/10 would recommend."
We responded:
"Love this review! Thank you 😃"
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Frank Spurlock

July 31, 2026

5  out of  5
rating by Frank Spurlock
"Great office with friendly, experienced & knowledgeable staff. Ask for Sabrina, she’s quite possibly the best insurance agent ever."
We responded:
"Frank- Thank you for the review! Our Team works hard to stay educated on our products so we are always ready to help. Sabrina is a fabulous part of our Team!"
Profile photo of None

None

July 30, 2026

5  out of  5
rating by None
"State farm is awesome, especially this particular office with Suzanne Whitworth, everyone there is like family members to me especially Zach. Love you all"
We responded:
"What a sweet review! We agree, Zach is great! THANK YOU!"
Profile photo of Alisa Turner

Alisa Turner

July 27, 2026

5  out of  5
rating by Alisa Turner
"I have been with Suzanne Whitworth- State Farm Insurance for a few year.It has been a very good experience. You walk in the door of they office and the staff is always ready to help"
We responded:
"Alisa- Awww Thank you! You are one of our favorites 🩷"
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Kelcie Fried

July 22, 2026

5  out of  5
rating by Kelcie Fried
"Matthew is the most helpful and patient rep I’ve ever had the pleasure of meeting. He took the time to provide honest and thorough answers to all of my questions. His attentiveness and genuine caring made me feel confident in my decision to switch to State Farm."
We responded:
"Kelcie, this is such a kind (and very accurate) review for Matthew. Thank you for taking the time to give ⭐️⭐️⭐️⭐️⭐️! Thank you! "
Profile photo of Samantha

Samantha

July 22, 2026

5  out of  5
rating by Samantha
"I recently contacted the office to inquire about establishing new policies for my vehicles and home. I was connected with an outstanding agent, Matthew. He was beyond knowledgeable. He was patient and took the time to understand my needs and educate me on what will work best. I was so thrilled to encounter such amazing, kind and compassionate service. Thank you!"
We responded:
"Samantha- we agree!! Matthew is outstanding! And we will take the 5 ⭐️ review too 😉"
Profile photo of Samantha Gongaware

Samantha Gongaware

July 22, 2026

5  out of  5
rating by Samantha Gongaware
"Zach was extremely helpful and saved our family of 7 a substantial amount of money. We are so appreciative of his professionalism and integrity throughout the process of changing insurance companies."
We responded:
"This is one of the best parts of Zach’s day: helping families save money! We appreciate the review! Thank you!😊 "
Profile photo of Donald Gongaware

Donald Gongaware

July 22, 2026

5  out of  5
rating by Donald Gongaware
"Zack was great. Very helpful and knowledgeable. 10/10 would recommend."
We responded:
"We agree! Zach is great! Thank you for the 5 ⭐️ review Mr. Gongaware! "
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RealAstronaut

July 15, 2026

5  out of  5
rating by RealAstronaut
"Great, small town business. Love the Christian virtues + Friendly staff."
We responded:
"What an awesome review! Thank you so much! 😊 "
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Elizabeth Ortiz

July 15, 2026

5  out of  5
rating by Elizabeth Ortiz
"Super helpful and responsive!"
We responded:
"Hi Miss Elizabeth! We strive to be both helpful and responsive. Glad you had this remarkable experience. We Appreciate You!"
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Eva Lewis

July 15, 2026

5  out of  5
rating by Eva Lewis
"Professional and responsive agent and staff."
We responded:
"Thank you for the 5 ⭐️ review Miss Eva! We appreciate you! Come see us soon! "
Profile photo of Sarah B

Sarah B

July 11, 2026

3  out of  5
rating by Sarah B
"Disappointed that our rates continued to rise without an acceptable explanation. For the three years we had our auto, home, and rental policies through Suzanne Whitworth State Farm Agency we received poor customer service, including lack of response to returning phone calls and emails. One shining light at the agency was Matthew. We have finally moved to another agency and are hopeful our business and loyalty will be appreciated."
We responded:
"Sarah - thank you for the kind words regarding Matthew. His patience is surely noteworthy and we are blessed to have him. Insurance rates are set by State Farm Corporate and approved by the State of Georgia. Rates are variable and determined by many factors including age of vehicle and safety feature discounts. Although there were many returned calls and emails between you, my office manager and myself, they did not lead to a resolution that included you staying with State Farm. As I explained in email, these types of respectful interactions allow us to provide timely feedback to State Farm Corporate. Thank you for the time we served your family. "
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Sammy Harris

July 9, 2026

5  out of  5
rating by Sammy Harris
"Love the people, great service, can't beat there rates just all around great people."
We responded:
"Sammy - we love you and Stella! Thanks for the sweet review. Happy New Year!"
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Emily Rios

July 9, 2026

5  out of  5
rating by Emily Rios
"Matthew has been amazing with keeping in touch with me during my move and transferring everything over. He has been patient enough to go over the policies in detail to make sure I understand it all. Thanks for everything!"
We responded:
"Emily- we are so happy to hear about your move to GA. Matthew enjoys working with State-To-State transfers and is happy to help. We appreciate you! "
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Addison Edwards

July 9, 2026

5  out of  5
rating by Addison Edwards
"So helpful and very welcoming"
We responded:
"Thank you Addison! Please come back soon and bring Oakley too! 😍"
Profile photo of Brian Switzer

Brian Switzer

July 6, 2026

5  out of  5
rating by Brian Switzer
"The best agents you could ever ask for in insurance!!!! I will have them for my insurance till the day I die !! I assure you on that !!"
We responded:
"Brian, you are one of the best customers we could ask for 😉 We appreciate you! "
Profile photo of Denee Short

Denee Short

June 15, 2026

5  out of  5
rating by Denee Short
"So kind and communicates very well! Helped me to understand my coverage."
We responded:
"Hi Denee! Thank you so much for the compliments and 5 ⭐️ Review! "
Profile photo of Tonie Hames

Tonie Hames

June 12, 2026

1  out of  5
rating by Tonie Hames
"My insurance continued to increase with no tickets or wrecks. I went from two newer vehicles down to one. When calling to ask about my new payments I was told it would be the same installments. I asked even with down grading vehicles and to only one? Yes, that's the payment you have been paying was the reply. Multiple companies quoted me less than half the price so I have decided to part ways after all the years."
We responded:
"Hi Tonie! I’m having a hard time finding your account. Happy to look again for your account if you want to give us a call at 770.445.4431. Thanks! "
Profile photo of Seab Baker

Seab Baker

June 10, 2026

5  out of  5
rating by Seab Baker
"Great customer service!!
Very nice folks to deal with and work with."
We responded:
"Thanks Seab! We enjoy working with your family! We appreciate the kinda review. "